GT73 Pro Electric Motorbike

📺 For a detailed video tutorial, watch here: https://www.youtube.com/watch?v=2BxcP2bU7qY

If your throttle isn’t responding, please follow these steps to troubleshoot:

1. Check the brake light – Make sure the brake light is not constantly on when you’re not squeezing the brake lever.
   
2. Verify throttle function is enabled – Quickly press the power button 3 times.
   If you hear one long beep, the throttle is enabled.
   If you hear one short beep, the throttle is disabled.
   
3. Test for controller response – While holding the brake lever, twist the throttle and listen for a warning sound from the controller under the seat.
   
4. Check pedal assist (PAS) mode – Gently rotate the pedals to see if the pedal-assist function activates.
   

If the issue persists, contact our support team with your order number for further assistance.

1. Brake Sensor Issue – Check if the brake light stays on even when you are not pressing the brake handle. If it does, the brake sensor may be engaged, preventing the motor from working.
2. Motor Gear Damage – The motor gear might be damaged and need inspection or replacement.
3. Throttle Handle Malfunction – A faulty throttle could prevent acceleration.
4. Throttle Turned Off by Mistake – Press the power button three times in a row to toggle the throttle on/off. Ensure it is enabled.

🔧 Next Steps:

• Try these troubleshooting steps and see if the issue is resolved.
• If the problem persists, please record a video showing the issue and send it to our support team for further assistance.

If your GT73 eBike shows Error Code E07, it usually indicates a Hall sensor connection issue.

• Check the Hall Sensor Cable Connection: Please disconnect the Hall sensor cable (located near the motor) and carefully reinsert it, ensuring it is properly aligned and fully seated. Once reconnected, restart the bike and check if the error code is resolved.

🔧 Next Steps:

• If the issue persists, record a video and contact support. If unresolved, the motor may need replacement under warranty—contact us for assistance.

📺 For a detailed video tutorial, watch here: https://www.youtube.com/watch?v=FhA7zchkpbc

If your Riding’times GT73 e-bike displays the E11 error code, please follow these steps to troubleshoot:

1. 
   Check the throttle connector – Make sure the throttle twist-grip connector is securely plugged in and not loose or detached.
   
2. 
   Inspect the twist-grip and wiring – Look for any visible damage to the twist-grip or wiring that could cause the failure.
   
3. 
   Determine if replacement is needed – If the wiring is faulty, you may need to replace the throttle or instrument panel.
   
4. 
   Adjust and recalibrate the throttle – If the twist-grip doesn’t return to its original position, follow calibration steps to reset it.
   
5. 
   Contact support if needed – If the issue persists, reach out to our support team with your order number for further assistance.

📺 For a detailed video tutorial, watch here: https://www.youtube.com/watch?v=TPvsad4CPBc

If your Riding’times GT73 e-bike is stuck in P gear, please follow these steps to troubleshoot:

1. 
   Inspect the gear release mechanism – Check the P gear shift lever and related parts for any mechanical obstruction or misalignment.
   
2. 
   Check wiring and connectors – Examine all wires and connectors related to the P gear system to ensure they are secure and undamaged.
   
3. 
   Understand common causes – P gear may remain engaged due to a mechanical jam, a misadjusted switch, or an electronic fault.
   
4. 
   Perform simple tests – Gently try to shift out of P gear while observing the system response to identify whether it’s a setup issue or a real fault.
   
5. 
   Contact support if needed – If the problem persists after inspection, reach out to our support team with your order number for further assistance.

📺 For a detailed video tutorial, watch here: https://www.youtube.com/watch?v=2BxcP2bU7qY

If your throttle isn’t responding, please follow these steps to troubleshoot:

1. Check the brake light – Make sure the brake light is not constantly on when you’re not squeezing the brake lever.
   
2. Verify throttle function is enabled – Quickly press the power button 3 times.
   If you hear one long beep, the throttle is enabled.
   If you hear one short beep, the throttle is disabled.
   
3. Test for controller response – While holding the brake lever, twist the throttle and listen for a warning sound from the controller under the seat.
   
4. Check pedal assist (PAS) mode – Gently rotate the pedals to see if the pedal-assist function activates.
   

If the issue persists, contact our support team with your order number for further assistance.

1. Brake Sensor Issue – Check if the brake light stays on even when you are not pressing the brake handle. If it does, the brake sensor may be engaged, preventing the motor from working.
2. Motor Gear Damage – The motor gear might be damaged and need inspection or replacement.
3. Throttle Handle Malfunction – A faulty throttle could prevent acceleration.
4. Throttle Turned Off by Mistake – Press the power button three times in a row to toggle the throttle on/off. Ensure it is enabled.

🔧 Next Steps:

• Try these troubleshooting steps and see if the issue is resolved.
• If the problem persists, please record a video showing the issue and send it to our support team for further assistance.

If your GT73 eBike shows Error Code E07, it usually indicates a Hall sensor connection issue.

• Check the Hall Sensor Cable Connection: Please disconnect the Hall sensor cable (located near the motor) and carefully reinsert it, ensuring it is properly aligned and fully seated. Once reconnected, restart the bike and check if the error code is resolved.

🔧 Next Steps:

• If the issue persists, record a video and contact support. If unresolved, the motor may need replacement under warranty—contact us for assistance.

📺 For a detailed video tutorial, watch here:https://www.youtube.com/watch?v=VS4fyVlQWG8&t=5s

If your GT73 e-bike isn’t powering on, please follow these steps to troubleshoot:

1. 
   Check the battery and connections – Make sure the battery is fully charged and properly connected. Look for loose wires or corrosion at the terminals.
   
2. 
   Verify the power switch and fuse – Quickly press the power button and check the fuse for any signs of damage.
   
3. 
   Rule out common electrical issues – Inspect all cables for wear, and ensure connectors are securely plugged in.
   
4. 
   Perform a safe inspection – Before contacting support, make sure the bike is on a stable surface and the power is off while checking connections.
   
5. 
   Contact support if needed – If the issue persists, reach out to our support team with your order number for further assistance.

📺 For a detailed video tutorial, watch here: https://www.youtube.com/watch?v=2BxcP2bU7qY

If your throttle isn’t responding, please follow these steps to troubleshoot:

1. Check the brake light – Make sure the brake light is not constantly on when you’re not squeezing the brake lever.
   
2. Verify throttle function is enabled – Quickly press the power button 3 times.
   If you hear one long beep, the throttle is enabled.
   If you hear one short beep, the throttle is disabled.
   
3. Test for controller response – While holding the brake lever, twist the throttle and listen for a warning sound from the controller under the seat.
   
4. Check pedal assist (PAS) mode – Gently rotate the pedals to see if the pedal-assist function activates.
   

If the issue persists, contact our support team with your order number for further assistance.

1. Brake Sensor Issue – Check if the brake light stays on even when you are not pressing the brake handle. If it does, the brake sensor may be engaged, preventing the motor from working.
2. Motor Gear Damage – The motor gear might be damaged and need inspection or replacement.
3. Throttle Handle Malfunction – A faulty throttle could prevent acceleration.
4. Throttle Turned Off by Mistake – Press the power button three times in a row to toggle the throttle on/off. Ensure it is enabled.

🔧 Next Steps:

• Try these troubleshooting steps and see if the issue is resolved.
• If the problem persists, please record a video showing the issue and send it to our support team for further assistance.

If your GT73 eBike shows Error Code E07, it usually indicates a Hall sensor connection issue.

• Check the Hall Sensor Cable Connection: Please disconnect the Hall sensor cable (located near the motor) and carefully reinsert it, ensuring it is properly aligned and fully seated. Once reconnected, restart the bike and check if the error code is resolved.

🔧 Next Steps:

• If the issue persists, record a video and contact support. If unresolved, the motor may need replacement under warranty—contact us for assistance.